Contact

Write to us

Questions, problems, ideas for questions or games: email [email protected]. A person reads every message.

To help us help you

Say whether the computer by your TV is Windows or a Mac.
Say which version of 3vii you have (it’s in Settings).
For a Pro plan, use the email address you bought it with, and give the computer’s name if it’s about one computer.
A photo of the screen helps more than any description.

Never send your licence key in full; the last four characters are enough for us to find it.

Before you write

Installing, joining, phones and moving computers are covered in Help.
Cancelling and refunds are explained on the refunds page. Refunds are asked for from the app or your account, not by email.